Built on Quality

WPI is dedicated to cultivating a quality-focused culture that inspires participation and promotion of quality responsibilities among all employees and suppliers through standard processes, regulatory compliance, training, mentoring, effective communications, and well-defined goals. We focus on developing mutually beneficial relationships with you, our customer, based on our dedication to designing and developing unique and relevant solutions to your needs and providing products with zero defects.

ISO 9001:2015 is an International standard that specifies requirements for a quality management system that companies can use to demonstrate their ability to consistently provide quality products and services to their customers. WPI continuously monitors the working processes to ensure that quality is assured.

Previously certified to the 2008 standard, in 2017 WPI successfully re-certified to the revised 2015 standard. With more emphasis on a process approach to quality, the new standard encourages companies to use the following guidelines to measure and monitor their business processes:

• PDCA – Plan, Do, Check, Act – the Deming Cycle provides a method for organizations to continuously improve all aspects of the business
• Risk Management – prepare for and minimize risks
• Opportunity Management – seek out opportunities to provide more value to customers
• Leadership Commitment – supported by management, our employees are empowered to provide the best products and services to our customers